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We are looking for an experienced Product Manager / Strategic Operator to join our Field Readiness Technology & Innovation team, sitting at the heart of Salesforce’s global Enablement organization. This high-impact role is designed for someone who thrives in fast-paced environments, has a bias for action, and is passionate about the future of work — particularly the rise of agentic AI and how it enables sales productivity at scale.
As part of a team that follows a “Make to Learn” approach, you will experiment, build, and iterate in cutting-edge areas where playbooks don’t yet exist. You’ll own parts of the enablement tech stack and lead the design and delivery of agent-first workflows that power the next generation of sales readiness. What You’ll Do
- Design and launch agent-first workflows across the enablement logistics stack — audience selection → cohort creation → checklist assignment → comms → transcript write-back.
- Prioritize and iterate quickly, aligning thin slices of delivery (80% > 100%) to clear KPIs and dependencies.
- Prototype with AI coding assistance and low-code tools, wiring lightweight services/APIs before partnering with Engineering to harden and scale.
- Instrument impact by maintaining always-on dashboards (automation %, time-to-launch, transcript freshness, rubric coverage, adoption/CSAT).
- Package wins into reusable templates and best practices, enabling other teams to replicate successes.
- Engage cross-functionally with end users, technical partners, and leadership stakeholders — presenting insights, aligning direction, and driving adoption of new AI-driven workflows.
- Stay at the forefront of AI in enablement, testing emerging agentic AI tools, pushing boundaries of adoption, and helping Salesforce define the Digital Workforce future.
What We’re Looking For
- 6+ years of experience in product management, sales operations, enablement, or strategic program management roles.
- Proven ability to design, test, and iterate workflows in fast-moving, ambiguous environments.
- Strong familiarity with Salesforce platform capabilities (Sales Cloud, Slack, Data Cloud) and experience with rapid prototyping using AI or low-code tools.
- Data-driven mindset with experience instrumenting KPIs and using insights to drive iteration and adoption.
- Exceptional communication and storytelling skills — able to simplify complexity and influence cross-functional stakeholders.
- Passion for agentic AI and how AI can power enablement, readiness, and sales productivity.
- A “get-it-done” operator with a bias for action, comfortable with both strategy and hands-on execution.
Nice to Have
- Experience designing and delivering AI/agent-first workflows with real end-user feedback loops.
- Background in sales enablement, field readiness, or productivity tooling.
- Familiarity with consulting-style problem solving (strategy consulting, AI transformation, or workflow automation).
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Posting Statement
For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800. For Illinois based roles, the base salary hiring range for this position is $155,400 to $213,800. For Massachusetts based roles, the base salary hiring range for this position is $155,400 to $213,800.