Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Delivers regular insights and reporting to stakeholders on performance, risk, and outcomes
- Works closely with product, program team, and other Agility coaches to build an achievable roadmap aligned with the Infrastructure Platform goals
- Communicates product execution, onboarding status, business metrics, in monthly business reviews
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
- Good analytical skills with the ability to use data to make informed decisions and identify areas for improvement
- Good presentation skills and ability to effectively communicate and plan changes across multiple key groups within the organization
- Comfortable working with a wide audience varying in degrees of seniority and ability to develop effective relationships with key business partners with the ability to articulate complex ideas, concepts, and solutions
- Proven experience developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders in an Enterprise Organization
Preferred qualifications, capabilities, and skills
- Domain knowledge or previous experience within Infrastructure or Technology Platforms
- Working knowledge of Agile methodologies and tools such as Jira, Confluence, and Jira Align
- Technical background with one or more Public Cloud platforms, AWS, GCP, Azure