JPMorgan Commercial & Investment Bank Innovation Development 

United States, Illinois, Chicago 

974749849

Job responsibilities

• Begin with ~5 months of Commercial and Investment Bank project-based learning, diving into solving a complex business problem statement in an incubator environment and developing foundational knowledge of Product Management
• Participate in two design focused 12-month rotations:
  • Design Experience: Contribute to the development of user-centric designs and apply your baseline knowledge of experience design principles
    • Assist in reviewing and refining storyboards, wireframes, and prototypes to effectively communicate design concepts and user journeys
    • Support the implementation of accessibility guidelines and inclusive design practices to ensure a seamless experience for diverse users
    • Participate in the collection and analysis of user feedback and data to identify areas for improvement and iterate on design solutions
    • Collaborate with team members to ensure compliance with JPMC standards and adherence to documented UX parameters
  • Research Experience: Support research with survey and interview documentation and help gather data on customer needs and preferences during the study phase
    • Apply quantitative and qualitative methods to analyze data, identify patterns, and derive insights with the guidance of more senior researchers
    • Collaborate with team members to produce research ideas to help better understand user needs and desires
    • Contribute to discussions with team and peers on foundational experience research matters and share your insights and recommendations for improvement

Required qualifications, capabilities and skills:

• Pursuing a bachelor's degree in a relevant design discipline (e.g., Interaction Design, HCI, User Experience Design) or related field (e.g., Business Administration, Psychology, Sociology, Anthropology, Engineering, Communications, etc.)
• Possess an entrepreneurial mindset and a passion for design in driving business transformation and product development
• Expected graduation date of December 2025 – June 2026
• Fluency in English
• A digital portfolio showcasing a breadth of experience across design process phases

• Foundational communication and presentation skills, including articulating the rationale behind design decisions

Preferred qualifications, capabilities and skills:

• Baseline knowledge or equivalent expertise in user experience research methods, including data gathering, analysis, and interpretation techniques
• Baseline knowledge or equivalent expertise in interaction design, information architecture, and visual design principles
• Experience using industry-standard design tools (e.g., Figma, Zoom)
• Developing understanding of Accessibility Guidelines and Inclusive Design practices

• Experience with survey and interview-based design research, with a focus on deriving insights to inform user experience design decisions

About The Process:

To be considered for a Commercial and Investment Bank IDP Design Track, you must complete the following steps:

1. Complete this application including program preference and city preference
   1. Make sure your program and city preferences align as noted in the descriptions above
2. If you meet the minimum criteria for the Full-time Analyst Program application, you will receive an invitation to complete HireVue.
   1. Note, applications will be reviewed on a rolling basis, we strongly encourage you to complete your HireVue video(s) within 1 week of receiving.
3. If selected, our team will reach out to you with additional details.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

The Commercial and Investment Bank is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.