Your key responsibilities
1. Commercial & Account Support
Support the day-to-day running of key retail and indirect accounts, ensuring volume targets, promotional timelines, and product execution are consistently delivered.
Assist in forecasting, stock and pricing file maintenance, and lifecycle tracking to ensure robust commercial operations.
Ensure SKU and master data accuracy across partner systems and internal tools.
2. Sales & Performance Reporting
Monitor and report on weekly sell-in, sell-out, attach rate, and ASP performance, providing insight into trends and risks.
Build and maintain advanced Excel tools, dashboards, and trackers to support commercial planning, QBRs, and performance reviews.
Support the management of commercial terms, pricing structures, rebates, and volume agreements with accuracy and compliance.
3. Promotional & Campaign Execution
Coordinate the launch and execution of promotions, new products, and seasonal campaigns across all sales channels.
Partner with Marketing and Retail teams to ensure in-store and online visibility, premium positioning, and launch readiness.
Track and measure promotional return on investment and performance to inform future planning.
4. Cross-Functional Collaboration
Serve as a key operational liaison between account teams and internal collaborators including Supply Chain, Finance, Marketing, Product Management , and Retail Field Teams .
Support the creation of internal review decks, partner presentations, and planning documentation.
Help ensure product availability, stock allocation, and go-to-market timing align with business plans.
What we need for this role
To be successful, you will possess the following skills and attributes:
Shown in commercial account support, retail operations, or sales coordination—ideally within Consumer Electronics, Telecoms, Retail, or FMCG sectors.
Advanced Excel skills (including pivot tables, vlookup, dashboards) and strong data confidence.
Outstanding focus on detail and strong process field; capable of handling various projects and priorities within strict deadlines.
Excellent communication and interpersonal skills, with the ability to work collaboratively across departments and with external partners.
Proactive, curious, and eager to learn and grow within a world-class commercial environment.
What does success look like?
Flawless day-to-day support of retail and indirect accounts, with smooth commercial execution and high partner satisfaction.
Measurable contribution to sell-out performance, attach rate uplift, and campaign success through effective coordination and reporting.
Clean, reliable data and tools that empower the account team and inform senior decision-making.
Benefits of working at Samsung include
Hybrid working – 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance (delete if not appropriate)
Pension contribution
Three volunteering days each year
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
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