Solutions Engineer – SLED Higher Education
Key Responsibilities:
- Collaborate with higher education clients to understand their business and technical requirements.
- Design, present, and demonstrate Cisco technology solutions tailored to academic environments, including networking, security, collaboration, and cloud services.
- Serve as a trusted technical advisor throughout the sales cycle, from discovery and proof-of-concept to solution implementation.
- Lead technical workshops, webinars, and on-site presentations for IT and administrative staff.
- Develop and maintain strong customer relationships to ensure satisfaction and long-term partnership.
- Work cross-functionally with sales, product management, and Cisco partners to deliver comprehensive solutions.
- Stay current on industry trends and emerging technologies relevant to higher education.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, OR equivalent practical experience.
- 3+ years of experience in a customer-facing technical role (e.g., solutions engineering, systems engineering, pre-sales, or consulting).
- Strong knowledge of Cisco technologies: networking, security, wireless, and collaboration platforms.
- Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
- Experience working with SLED or higher education customers preferred.
Preferred Qualifications:
- Cisco certifications such as CCNA, CCNP, or higher are highly desirable.
- Experience with cloud solutions (Cisco Meraki, Webex, or comparable platforms).
- Familiarity with public sector procurement processes and compliance requirements.
- Experience working with AI tools or platforms is highly preferred, though not required above a degree or Cisco certifications.
What We Offer:
- Competitive compensation and benefits
- Opportunities for professional growth and Cisco certification support
- A collaborative and mission-driven work environment
- The chance to make a tangible impact on the future of education in California