JPMorgan Experience Design Senior Associate 

India, Karnataka, Bengaluru 

818861400

Job responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
• Develop user flows, wireframes, interactive prototypes, and high-fidelity mockups for applications and customer portals
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
• Advocate for user-centered design principles, and best practices in all phases of the product lifecycle
• Communicate design rationale and facilitate design reviews for cross-functional teams
• Stay current on trends in UX design, fintech, and digital banking to drive innovation
• Mentor junior designers and contribute to the growth of UX maturity across the division

Required qualifications, capabilities, and skills

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
• Strong portfolio demonstrating design process, problem-solving, and impactful digital experiences in complex domains
• Solid understanding of information architecture, interaction design, and usability best practices
• Experience planning, conducting, and applying findings from user research and usability tests
• Excellent communication, presentation, and collaboration skills
• Ability to manage working both independently and within a team

Preferred qualifications, capabilities, and skills

• Understanding of Human-Computer Interaction or related field
• Prior experience designing for financial applications, investment tools, regulatory dashboards, or similar products
• Experience working in Agile, cross-functional teams
• Familiarity with web and mobile interface guidelines and accessibility standards
• Skills in facilitating workshops or design sprints