Td Bank Senior Manager Engineering Guidewire Claims TD Insurance 

Canada, Ontario, Toronto 

80151924

Toronto, Ontario, CanadaTechnology Solutions

$136,000 - $183,500 CAD The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

Claims Center Guidewire Certification and relevant insurance experience is required.

Key responsibilities include:

• Partner Management: Work with business partners, vendors, technical teams to define capabilities, break down features into executable work, and establish high level technology strategy. Support discovery, break down large ambiguous problems into technical solutions that can be executed upon by pods. Work with teams on estimates/technical tradeoffs where necessary managing delivery risk
• Technical Solution: Establishes and owns the overall technical solution. Works across technical leadership team to evolve standards. Works with teams to deliver against business vision and technical strategy
• Delivery: Accountable for solution objectives, integrity, and estimation of work across teams for a given domain. Leads team to execute against business and technical roadmaps. Supports team by removing impediments
• Mentorship: Leads a team of engineers, provides feedback on work including code/design reviews, and elevates our people. Ensures designs being implemented across respective pods meet technical vision, solution integrity, security, reliability, and stability.
• Operations: Accountable for ensuring quality of delivery and achieving secure and stable operations objectives
• Leadership: Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member.
• Risk Management: Exercise sound judgement where necessary managing platform stability, security and delivery risk.

• Lead / manage a team of Engineers / Technology Specialists and oversee related engineering analysis activities and deliverables
• Provide overall team leadership, training, coaching, development, succession, recruitment and resource management, and ensures on-going performance feedback and assessments occur and development plans exist for each team member. Engages team with Platform and Journey leads to ensure 2-way feedback of Practitioners occurs.
• Execute introducing engineering tools, methodologies and processes across the enterprise
• Accountability to understand the current skills and capabilities within their practice, actively working to close gaps that may exist through additional learning, coaching, supports etc.
• Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute on their respective mandates
• Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
• Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
• Work with partners across Technology and apply in-depth understanding of relevant business needs to identify and leverage synergies across the various areas
• Act as the expert or lead innovator and agent of change for the programs and services under management
• Lead interface with other technology teams to implement best practices, standards and management
• Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
• Identify and effectively manage stakeholder engagement and impacts across the enterprise
• Engage executive stakeholders appropriately to review progress and obtain input, validation and approval of key decisions
• Anticipate client needs to influence the development of innovative engineering solutions as well as business strategies

• Anticipate internal/external business and regulatory issues; recommendsprocess/product/organizationalimprovements
• Manage resource requirements and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and within budget
• Oversee business expenses and FTE plans and ensure controls in place to monitor, effectively track and manage to established plans
• Support team in staying knowledgeable on emerging issues, engineering trends and evolving regulatory requirements and assess potential impacts to the Bank
• Proactively identify emerging technologies and innovative solutions for building more robust platform domains
• Contribute to the continuous enhancement of knowledge / expertise in own area and keep current with emerging industry trends, new technologies and best practices in the external market that can contribute to delivering effective customer solutions.
• Interact with governance and control groups, (e.g. regulatory and operational risk, compliance and audit) to provide subject matter expertise and consult on risk issues / items relating to Engineering technology and tools
• Lead teams to deliver solutions in assigned functional area, meet SLA’s, Interface with IT, finance, audit, business unit management and other areas of TD to ensure integrated processes, efficient introduction of new technologies, retirement of obsolete technologies and support for business-led initiatives requiring the capabilities of the Engineering function

• Cultivate and model the Colleague Promise to support colleague growth, and a culture of care; make an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
• Connect the alignment of colleague's contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed and get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Enable colleague growth by encouraging colleague development to achieve career and business objectives; ensuring timely feedback, motivating appreciation and recognition to all colleagues
• Enable a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
• Foster an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teams
• Lead your team through change and create an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity and empowering colleagues to drive innovation
• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
• Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
• Foster a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

EXPERIENCE AND / OR EDUCATION

• Required: Guidewire certification(s) in Claims Center or other relevant Guidewire modules
• Insurance Industry Knowledge: Understanding of the insurance lifecycle, claims processing, and industry regulations.
• Cloud & DevOps Experience: Familiarity with cloud platforms (AWS, Azure) and CI/CD practices.
• Educational Background: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field
• 10+ years relevant experience

Will be required to be in Toronto office

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Sans Objet