JPMorgan Business Operations Manager 

United States, Illinois, Chicago 

797418216

As a Strategy VP within Chase Consumer and Community Bank your role is pivotal in coordinating cross-functional initiatives and supporting executive leadership with strategy and people management initiatives. You will have a strong background in operations, data analysis and strong written and verbal communication skills. You are ambitious, self-driven and have expertise in managing workflow strategy and essential business processes.

Job Responsibilities

• Lead execution of GBP’s strategic roadmap, aligning platform vision with OKRs, operating model milestones, and executive priorities across tech, product, finance, and legal teams
• Own executive reporting and strategic content development for senior leadership forums
• Oversee governance structures, decision tracking, and partner engagement to drive clarity and accountability across cross-functional initiatives
• Manage platform cost allocation strategy and modeling efforts in partnership with Finance, Tech, and Product
• Drive target-state onboarding experience and operating model readiness
• Serve as a senior advisor on risk, controls, and business process alignment, synthesizing data and insights to influence decision making

Required qualifications, capabilities, and skills

• 6+ years of experience in strategy/management consulting, technology consulting, corporate strategy, or similar roles including at least 1+ years of experience leading teams
• Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
• Strong communication, presentation, and influencing skills – ability to collaborate and build relationships with colleagues at all levels and achieve goals
• A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
• Critical thinking; can be given an objective and break it down into a plan with little guidance and execute
• Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
• Ability to work in a team environment and independently, as well as collaboratively with all levels of the organization, including senior executives
• End-to-end thinking; does not get confined by organizational lines and factors in up and down stream impacts
• Can navigate ambiguity and bring sustainable, repeatable structure to the program
• Highly organized and detail oriented

• Advanced MS Excel and PowerPoint skills