Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.
Responsibilities:
Act as site manager for the data center facility and lead a team of data center engineers to provide operational support for BofA data centers
Drive operational excellence through measured results in metrics and reports
Drive and maintain inventory accuracy
Design and implement data center infrastructure components such as structured cabling, open frame, PDUs, patch panels and power cabling work
Install and provision hardware and software systems in the data center environment
Perform regular maintenance tasks such as power, cooling and cabling maintenance activities
Monitor and improve data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption
Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling
Manage data center security measures, including access controls, environment monitoring and surveillance systems
Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center
Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams
Provide support to management reporting and audit responses from internal control teams and regulators
Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams
Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities
Skills:
Proven experience in working as a team lead or manager in large scale enterprise
Strong understanding of data center technologies as well as network and computing technologies
Familiar with data center management tools and software
Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment
Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors
Knowledge of data hall cabling best practices and experience in working with cabling infrastructure
Desired Skills:
Data Center, network, and server hardware certifications
Scripting languages such as, Python and Shell scripting
Able to work with data and inclined on automation
Ability to drive as well as collaborate to achieve results