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JPMorgan Payment Product Manager - Vice President United States, Florida, Tampa 771084010
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Job responsibilities
- Provide design and thought leadership within the team to develop solutions that align with business requirements, utilizing established integration patterns.
- Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
- Identify optimal solutions that fulfill client needs and meet payment brand requirements for global processing.
- Collaborate with data modelers to create clear specifications for use by clients and delivery teams.
- Lead the testing of interface designs to ensure they meet objectives; Work closely with delivery teams to ensure specifications are implemented as intended; Establish metrics to evaluate the effectiveness of solutions.
- Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
- Design product platforms with APIs, services, and data-driven insights that deliver world-class experiences across payments processing, with an emphasis on funding.
- Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
- Provide a clear, documented vision and scope via use cases, product requirements, epics, and stories to support agile scrum teams.
- Manage the product roadmap, balancing stakeholder inputs and thin-sliced release outputs.
- Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release testing, and production issues.
- Partner with teams (product, technology, operations, client advocacy, controls) to manage resourcing, controls, readiness, and go-to-market plans.
- Graduate degree or equivalent practical experience.
- Critical thinking skills and demonstrated ability with analytics.
- Strong experience with card networks and payment brand rules and regulations, specifications, and interchange, as well as value-added services such as tokenization and 3DS.
- Extensive experience in merchant acquiring, with international experience.
- Strong experience in payments product development or platform transformation.
- Experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Proven track record of managing new product launches or transformations of mission-critical payment platforms.
- Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives.
- Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).
- Strong influencing and partnership skills to drive cross-functional teams.
- Ability to productively work in a matrix management organization; Positive, team-oriented attitude and inspiring skills are a must; Approximately 20% travel can be expected.
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