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JPMorgan Experience Design Sr Associate - Checkout United States, New Jersey, Jersey City 692145625
11.06.2025
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This role is part of the Checkout team, where you’ll be designing for both the consumer-facing checkout experience and the merchant-facing tools that power it — including configuration settings and analytics. You’ll work across end-to-end journeys to ensure a seamless, scalable, and accessible experience for both sides of the platform.
Job responsibilities
- Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
- Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
- Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
- Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
- Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
- Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
- Maintain and evolve the Checkout design system to support scalability, consistency, and accessibility across consumer and merchant-facing experiences.
Required qualifications, capabilities, and skills
- 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
- Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
- Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
- Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
- Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
- Effective written and verbal communication skills
- Fluent in Figma best practices
- Prior experience in the following areas: eCommerce, checkout, financial products.
- Advanced expertise in design systems — including creating, maintaining, and evolving component libraries, with a strong understanding of accessibility best practices (WCAG).
Preferred qualifications, capabilities, and skills
- Strong understanding of design tokens, component architecture, and system-level thinking
- Excellent visual and interaction design skills with a keen eye for detail
- Experience working in cross-functional teams with Product, Engineering, and Research
- Familiarity with front-end development concepts and how design translates to code
- Strong communication skills - able to clearly articulate design decisions to a range of stakeholders
- Prior experience with accessibility standards (WCAG) and designing inclusive products
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