As a Control Manager within the Legal Oversight & Controls team, you will play a pivotal role in supporting and further enhancing the Legal department’s control environment. This position requires expertise in risk and control management, including real-time detection of control issues, escalation processes, root cause analysis, and remediation strategies. You will have the opportunity to both utilize and assess AI and machine learning applications and will also focus on the data risk control environment.Your knowledge of risk management principles, practices, and theories will enable you to promote innovative solutions in a dynamic and evolving risk landscape.
Job Responsibilities:
- Serve as a trusted control advisor to Legal department personnel and management, providing assistance and guidance in adhering to the operational risk framework and implementing controls to effectively mitigate operational risk.
- Provide support for the execution of risk and control assessments, including identification of control breaks and resolutions to minimize financial loss, regulatory exposure, and reputational risk.
- Partner with the Legal department’s Chief Data and Analytics office to implement policies/standards and assess controls over the implementation of AI/ML and oversight of data controls
- Partner with process owners to be execute on firmwide programs, e.g. data risk management, privacy, legal obligation mapping to processes and risk, compliance and operational risk assessments,
- Engage with partners in the lines of business that Legal supports and our attorneys, risk, compliance, audit, technology, and control partners to mitigate operational risk.
Required Qualifications, Capabilities, and Skills:
- Bachelor’s degree or equivalent experience.
- Five+ years of relevant risk and control assessment experience in financial services, risk management, audit, quality assurance, compliance, or relevant discipline.
- Ability to probe and question in order to understand the operational risk environment within Legal with an eye to designing and implementing controls
- Understanding of data risks (data use, protection, quality, storage and retention), management and controls
- Possess a sense of urgency, intellectual curiosity, flexibility in shifting and competing priorities and deliverables, problem-solving skills.
- Effective communication and interpersonal skills to interact confidently with various levels of employees and managers throughout Legal and the firm.
- Advanced Microsoft Office Suite (Word, Excel, PowerPoint.
Preferred Qualifications, Capabilities, and Skills:
- Process/workflow evaluation and documentation experience.
- Knowledge of JPMC CORE framework a plus.