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Requisition Id : 1633148
Your key responsibilities
Technical Excellence
Skills and attributes
To qualify for the role you must have
Qualification
Advanced analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues.
Decision making responsibilities can be made to address issues impacting large numbers of customers within the supported geography and communicate effectively to customers as necessary.
Experience in leading projects and overseeing contribution and performance of project members
Approximately 4-8 years of extensive experience in end user software and hardware and technology support
What we look for
People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
What we offer
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
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