Ford Dealer Service Analyst 

Canada, Ontario 

553401048

What You'll Do:

As a Dealer Services Analyst (DSA), you'll be at the heart of our credit team, playing a crucial role in helping customers finance their vehicles. You'll:

• Make Quick Decisions: Evaluate a high volume of credit applications daily, assessing creditworthiness and making fast decisions on approvals or denials.
• Solve Complex Cases: Tackle challenging credit applications, negotiating terms with dealers and using strong judgment for decisive outcomes.
• Build Relationships: Collaborate closely with Ford/Lincoln dealers over the phone, developing and nurturing business relationships.
• Balance Sales & Risk: Help facilitate vehicle sales for dealers and Ford of Canada by providing financing, all while managing lending risks responsibly.

What We Offer:

• Great Pay & Benefits: Enjoy excellent compensation, a comprehensive benefits package that includes a generous savings and stock investment plan (SSIP), quarterly profit-sharing, defined-contribution pension, tuition subsidies, vehicle discounts, a flex spending account with options to purchase extra vacation, allocate into a health care spending account and much more.
• Growth Opportunities: Gain a broad understanding of our company's plans and programs, develop a sales mindset, and prepare for future rotations within the company (like sales operations, marketing, or business development). We strongly believe in promoting from within!
• Dynamic Environment: Work in a supportive, fast-paced team-oriented environment where you'll contribute to high levels of dealer and customer satisfaction.

Who We're Looking For:

• An effective, decisive communicator with excellent interpersonal and analytical skills.
• A self-starter who thrives in a fast-paced, ambiguous environment, has a high sense of urgency and works well in high performing teams.
• A quick learner who is receptive to positive coaching and invested in their own growth and professional development.

This is a remote Bilingual Dealer Services Analyst position, but it requires an initial minimum of 4 weeks of in-person training in Oakville, Ontario. There may also be periodic on-site requirements.