Salesforce Sr Technical Business Analyst 

United States, Indiana, Indianapolis 

460194471

Job Category

Job Details

Responsibilities:

• Serve as the primary owner and subject matter expert for the CPQ Approval Rules configuration system on the Salesforce platform.

• Lead the configuration, maintenance, and enhancement of Salesforce-based approval processes.

• Manage the intake, prioritization, and delivery of change requests related to the Approval Rules process.

• Translate stakeholder requests into clear functional and system requirements to guide Approval Rule configurations within Salesforce environments.

• Perform Salesforce administration tasks such as rule configuration, access management, and reporting.

• Develop and execute test cases to ensure system configurations match desired functionality and business requirements.

• Maintain strong relationships with stakeholders and business partners and serve as Subject Matter Expert and technical advisor for all things related to CPQ Approval Rules.

• Collaborate closely with IT and development teams to define, prioritize, and deliver system features, enhancements, and defect resolutions.

• Ensure adherence to change management processes and data governance standards.

• Own and execute SOX-related controls tied to the approval process, ensuring consistent documentation and audit readiness.

• Maintain comprehensive documentation of configurations, processes, and approval logic.

Minimum Qualifications:

• Bachelor’s degree or equivalent experience in a pertinent field.

• 5+ years of experience in business analysis, system configuration, or related technical business roles.

• Salesforce Administrator certification or corresponding experience managing configurations in the Salesforce platform.

• Proven ability to translate business requests into functional/system configurations.

• Demonstrated experience managing business process analysis and requirements gathering initiatives.

• Excellent organizational, communication, and stakeholder management skills.

• Strong problem-solving skills with the ability to navigate complex process and technical scenarios.

Preferred Qualifications:

• Salesforce Advanced Administrator certification.
  Experience owning and executing compliance controls or other governance-related processes (SOX, HIPAA, PCI DSS, or similar).

• Experience with CPQ, Quote-to-Cash, and Sales Operations processes.

• Familiarity with Salesforce DevOps tools and release management processes.

• Exposure to scripting, software development, or system integration projects.

• Highly-motivated self-starter with the ability to navigate ambiguity and changing environments.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement