Bank Of America Operations Analyst 

United States, Texas, Plano 

36136866

Enterprise Overview:

Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

Responsibilities:

• Assists with coordination of implementation for products, services, and operational solutions

• Supports the design, documentation, implementation, and monitoring of new products and services

• Provides guidance regarding procedural, technical, and operational changes

• Expands business products knowledge within operations environment

• Builds network by developing relationships with partners and teammates

• Inspects data to identify issues and trends

• Collects and interprets data to validate operational processes

• Account Receivable and Inventory analysis supporting Asset Based Lending loan portfolios

• Determine eligible client collateral in accordance with Credit Agreement

• Review and understand client trends in relation to Accounts Receivable, Accounts Payable and Inventory collateral levels

• Identify and escalate potential risk items in client loan support documentation

• Effectively communicate analysis to business partners & clients

• Extracting / formatting / uploading client report data for multiple lending lines of business Review client file submissions for completeness and assess file format for predetermined requirements

• Coordinate the receipt of missing/incomplete documentation with our internal Servicing partners

• Collaborate with internal Servicing Partners to insure correct data extraction

• Create and update formulas within data extraction tool used to upload client files to analytical application

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

• Excels in working among diverse viewpoints to determine the best path forward

• Commitment to challenging the status quo and promoting positive change

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills:

• Attention to Detail

• Customer and Client Focus

• Monitoring, Surveillance, and Testing

• Process Performance Management

• Research

• Adaptability

• Business Analytics

• Critical Thinking

• Reporting

• Written Communications

• Data Management

• Policies, Procedures, and Guidelines Management

• Process Design

• Process Effectiveness

• Strategic Thinking

Required Qualifications:

• Minimum 1 year of relevant work experience

• Ability to manage multiple and sometimes competing priorities

• Work independently

• Takes ownership

• Analyze issues and drive problem resolution

• Good written and verbal communication skills

• Willing to learn and adapt to change

• Working knowledge of Windows and Microsoft Office

• Proficient in Excel and understanding of Excel formulas

Desired Qualifications:

• Experience with General Ledger or Accounting practices

• Financial analytics

• Reconciling data sets

• Data Mining – Identifying key data points, isolating for further analysis

• Knowledge of Monarch Pro and Microstrategy reporting

• Efficient prioritization of client processing requests – Multi-tasking; prioritizing

• Communication Skills: Clear and concise emails; able to provide clear explanation of issues to Business partners and Leadership

• Confident relaying findings and reporting to Senior leaders and Business relationship partners

• Troubleshooting – Ability to evaluate issues and escalate if needed with potential resolutions

• Knowledge of Asset Based Lending and Borrowing Base structure

• Experience in connecting with a diverse set of clients to understand future business needs –is a continuous learner

1st shift (United States of America)