Nvidia Crisis Management Program Lead – Human Resources 

United States, Texas 

331879313

The Crisis Management Program Lead – HR plays a critical role in developing, coordinating, and enhancing Human Resources’ crisis response capabilities across the company. As a strategic program lead, this role drives HR crisis planning and execution, leads real-time response coordination, and ensures integration with global safety, security, and business continuity efforts—while influencing without formal people management responsibilities. With 5+ years of experience in HR, business continuity, or employee support roles, the Program Lead partners cross-functionally to design and execute strategies that protect employees, minimize business disruption, and support recovery—all while upholding the company’s culture of care, inclusion, and trust.

What you'll be doing:
Crisis Preparedness & Strategy

• Own the development and continuous improvement of HR’s Crisis Management Playbook, protocols, and support tools.

• Partner with GSOC, Legal, RESS, Finance, and Regional HR teams to assess risk and ensure alignment on incident response procedures.

• Lead scenario planning and HR-specific impact assessments for global and regional threats.

• Ensure crisis response plans and actions are aligned with the company’s values and culture—reinforcing trust, empathy, and consistency in how employees are supported during critical moments.

Crisis Response Execution

• Serve as the primary HR crisis lead during real-time incidents such as natural disasters, health emergencies, geopolitical conflict, and civil unrest.

• Coordinate HR’s response activities, including employee outreach, well-being checks, temporary accommodations, and benefit-related support.

• Use tools like Workday, ServiceNow, and ISOS to identify impacted employees and activate HR workflows.

• Partner with International SOS (ISOS) to coordinate medical, security, and travel-related support for impacted employees and ensure timely updates on regional threats.

Program Leadership & Training

• Facilitate tabletop exercises, CMT drills, and process simulations to strengthen organizational readiness.

• Guide and support Site Leaders, HRBPs, and local HR teams through crisis roles and responsibilities.

• Maintain educational materials and resource guides for internal HR use.

Communication & Resource Management

• Collaborate with Internal Communications and Legal to craft timely and sensitive HR messages during crisis events.

• Manage the employee-facing Crisis Management SharePoint site, FAQs, and knowledge base content as well as track employee feedback and lessons learned to inform future response enhancements.

• Cultural awareness and global mindset.

What we need to see:

• 5–8 years of relevant experience in Human Resources, Employee Relations, Crisis Management, or Business Continuity.

• Bachelors degree or equivalent experience.

• Strong understanding of HR operations, employee support processes, and emergency response principles.

• Experience managing or coordinating crisis response efforts across multiple regions or stakeholder groups.

• Excellent written and verbal communication skills; ability to lead calmly during high-pressure situations.

• Strong project management skills and ability to juggle competing priorities in a dynamic environment.

• Familiarity with systems like Workday, ServiceNow, and International SOS (ISOS) preferred.

• Proven ability to build trust and drive cross-functional alignment without formal authority.