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JPMorgan Payment Lifecycle Associate II 
United States, Florida, Tampa 
277916442

Today

As a Payment Lifecycle Associate II within Payments Operations, you will play a pivotal role in enhancing our payment operations framework by streamlining processes, implementing new technologies, and developing operational functions. You will manage payment processing across various products, ensuring smooth fund transfers and reconciling purchase and sales options, futures, or securities, while leveraging your proficiency in automation, cybersecurity, and anti-fraud awareness to ensure security and efficiency. Your ability to manage stakeholders, influence decisions, and handle conflicts will drive mutually beneficial outcomes, and your strategic planning skills will guide our direction and resource allocation decisions. Additionally, your proficiency in AI/ML will be utilized to solve complex problems and enhance processes, applying your knowledge in market product and process improvement to optimize our operations.
Responsibilities:

  • People Management
  • Daily, weekly, monthly and ad-hoc reporting
  • Document and package status updates and proposals to senior management
  • Perform data analytics, data mining, predictive analytics, and problem solving
  • Develop and apply algorithms and models with ability to clearly explain them to Management, Operations and Technology teams
  • Work closely with Technology and Operations to develop requirements and implement new capabilities
  • Proactively engage to mitigate risk through continuous process improvement, root cause analysis, and collaboration with Operations teams
  • Develop presentations for senior executives
  • Coach, train, mentor, and develop junior talent to equip the team for future success.

Required qualifications, capabilities, and skills

  • Proven ability to multitask with a sense of urgency
  • Able to adapt quickly
  • To new functional areas and/or concepts and changing and or competing priorities
  • Proven strong analytical and communication skills
  • Advanced Microsoft Excel skills (pivot tables, macros, look-up functions, etc.) and strong proficiency with other Microsoft Applications (PowerPoint, Access, Visio, Word)
  • Articulate, confident and capable to communicate and influence Senior Executives and High Attention to Detail
  • Problem solving, good critical thinking, and decision-making skills. Leverage creative analytical problem-solving skills while using large data sets from a broad range of sources
  • Self-reliant and proactive in problem-solving, with the ability to independently conduct root cause analysis and execute analytics projects, creatively finding solutions.

Preferred qualifications, capabilities, and skills

  • Knowledge of ISO or Swift message processing or management
  • Experience with Alteryx, Sharepoint, Tableau

Willing to cover a shift with start time of 10:45am/ET and end time of 7:45pm/ET