Samsung Senior Manager MX Sales Platform 

Canada, Ontario, Mississauga 

276279674

Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

Role and Responsibilities

Responsible to build Sell-out platform strategy, including the new sell-out platform Samsung Finance+, and execution for new business growth opportunities. This role has end-to-end responsibility over multiple phased projects, including working with internal stakeholders and partners to deliver project and business objectives.

• Ownership of partner relationship; liaise with partner to manage the trade-in program in D2C channel and in partner channels collaborate with PM, Marketing, Legal and customer service teams to design, finalize & implement the trade-in promotional offers

Samsung Care+ Business Development

• Ownership of partner relationship; liaise with partner to manage the SC+ program structure and operations in DtC channel and in partner channels
• Collaborate with PM, Marketing, DtC, Legal and CS teams to design, finalize & implement the SC+ promotional offers
• Manage the T&Cs and SOWs for SC+ promotional offers
• Manage SOWs for SC+ product development and enhancement in collaboration with external Partner
• Support and Follow-up on Partner invoices submissions, internal legal and financial processes to ensure execution excellence for Samsung Care+ and other programs Work with Marketing Team to finalize SC+ promo assets
• Reporting – Weekly reporting, monthly in-depth analysis, Attach-rate analysis
• Enhance SECA’s device protection program – market analysis, competition benchmark, pricing analysis, promotion performance analysis
• Drive new service initiatives to improve program performance and increase SC+ adoption
• Drive new initiatives to expand SC+ channel coverage in National Retail and Carriers

Supervise and Manage MX Service Operations

• Responsible for having oversight of the day-to-day operations and administration of the various Mobile services of digital marketing programs and platforms such as Samsung Care+, Samsung Finance+, Samsung Wallet, Samsung Health, and Galaxy Store

Education:

• Bachelor’s degree or equivalent experience required
• PMP (or similar) designation an asset

Knowledge:

• Strong Microsoft office skills, especially with Excel, Word, and PowerPoint
• Proficiency with project management and process mapping tools (Microsoft Visio, Project, etc.)
• Thorough understanding of managing large, multi-stakeholder project deployments
• Able to identify risks early, exercises good judgement when escalating issues of varying urgency
• Sharp attention to detail with the ability to spot inconsistencies and troubleshoot potential issues
• Ability to manage relationships in a fast-paced environment, while demonstrating persistence and problem-solving skills
• Professionalism, positive attitude, and the ability to work well with diverse perspectives are keys to success in this position
• Excellent interpersonal, written and verbal communication skills
• High comfort level working in a mixed matrix and fluid environment
• Ability to present to concisely and with impact to executive audiences
• Sense of urgency

Experience:

• Minimum 10 years of experience in mobile business development in products or services
• Minimum 10 years of experience in building Retention Strategy with expert understanding of partner networks, affiliate programs and aggregators
• Minimum 10 years of experience presenting at all levels of the organization both internally and externally
• Deep understanding and experience in the finance and retention sector specifically with emerging payment products
• Experience in managing vendors to review RFP/Contract and amendments, ensuring alignment with Legal requirements and relationship building
• Previous Project Management experience as it relates to New Product Introduction in the telecommunications and IT sector