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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technical support managers, and other vital roles. You’ll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for the customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.We have an immediate opening for a Field Technical Support Electrical Field Engineer in Zhongwei, Ningxia. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you! As an Amazon Technical Support Field Engineer, you will provide full life-cycle support to Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams.Key job responsibilities
* Perform design and equipment submittal review for new Data Centers in your region.
* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including essential equipment, and event support.
* Provide technical support to the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
* Supporting operating partners to lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency.* Work on concurrent projects, sometimes in multiple geographical regions.
* Initiate and lead engineering site audits within leased or colo data centers. Produce reports outlining risks with recommended mitigations and remediation's.
* Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.About the team
About Amazon Web Services
Diverse Experiences
Amazon Web Services values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
*Bachelor’s Degree in Electrical Engineering or equivalent experience.
*6+ years of working experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer)
*Ability to communicate fluently in English and Mandarin.
* Direct experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers, or coursework in commercial/industrial power systems and/or Electrical systems
* Experience as resident engineer or hands-on (in the field) design consultant, knowledge of building codes and regulations for your region, and, experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
* Ability to carry design concepts through exploration, development, and into deployment/mass production
* Possess excellent communication and writing skills, attention to detail, maintain high quality standards
* Basic understanding of both mechanical and electrical equipment/design related to data centers (Including but not limited to: uninterruptible power sources , diesel generators, electrical switch-gear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc...)
* EPMS/SCADA/BMS Controls system experience (software and/or hardware)
* Have fluent knowledge of continuous operating redundant electrical systems, cooling systems, air flow containment systems and building management systems. (Including but not limited to: uninterruptible power sources, AC/DC conversion, P&ID loops, diesel generators systems and complex arrangements, direct evaporative cooling systems, etc...)
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