Job Responsibilities:
- Manage the investigation process, gathering evidence for fraud investigations across all bank products.
- Supervise daily activities and assignments for a team of Electronic Crimes investigators.
- Communicate effectively with Lines of Business to correct system or process deficiencies.
- Liaise with Law Enforcement and CTC regarding cyber threats impacting investigations.
- Analyze and identify fraudulent transactions to mitigate reputation and financial risk.
- Ensure proper mitigation efforts on significant intelligence leads related to fraud and risk.
- Recognize opportunities for addressing fraud issues, risks, and exposures.
- Maintain strong relationships with federal, state, local, and international law enforcement agencies.
- Conduct investigations of significant fraud events when necessary.
- Understand online and call center authentication tools and strategies.
Required qualifications ,capabilities and skills
- Minimum of 8+ years experience in Investigations, Compliance, or Risk
- Knowledge of financial fraud trends and investigative techniques leveraging technology.
- Understanding of bank systems used for fund movement, such as ACH and Wire Transfer.
- Basic understanding of cyber organized criminal groups and electronic crimes.
- Familiarity with SAR regulations and quality expectations.
- Clear understanding of bank instruments and payment systems.
- Thorough understanding of industry data security trends related to fraud vectors.
- Advanced knowledge of PII security best practices.
- Ability to effectively communicate and collaborate with business stakeholders and external resources.
- Strong knowledge of computers and general data processing controls.
Preferred qualifications ,capabilities and skills
- Experience presenting to an audience regarding fraud or investigations.
- Experience with tools for aggregating, organizing, and analyzing large data sets and some programming experience helpful, but not required.
- Ability to organize and articulate sophisticated fact patterns to non-technical partners.
- Interface with other bank investigators and industry peers on Electronic Crimes fraud and demonstrate bias toward action.
- Ability to identify control gaps and recommend remediation strategies.
- Excellent written and verbal communication skills and ability to brief GS management on key issues in a timely fashion.
- Bachelor's Degree in Accounting, MIS, Business Management, Engineering, or a technology-related field and Certifications such as CISSP, CISA, or CFE are a plus.