Incident Management focuses on four areas:
1) Information classification and reported events triage
3) Analysis, containment and resolution
4) Control governance & reporting
Role Responsibilities:
- Independently focus on Privacy Incidents management by evaluating and performing an end-to-end analysis to remediate them and to identify significant gaps and weaknesses to determine root causes and preventive actions.
- Ensure that notifications are properly designed, and completed to comply with contractual and/or regulatory privacy requirements.
- Perform ongoing analysis of incidents (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies
- Assist with development of Risk & Control Self-Assessment mapping and documentations through participation in end-to-end process walkthroughs and deep dives with assigned stakeholders
- Assist with the governance overdata privacy within the CIB, including supporting the strategy and execution of Privacy Regulation and Privacy Policies.
- Develop a deep understanding of regional Privacy legislation and internal privacy and confidentiality policies and there application to the business.
- Assist on Privacy Programs (such as Policy implementation and regulatory changes) for your business including:
- High quality program management practices and governance.
- Program communications, both internal and external.
- Materials and active participation in privacy committees, working groups and forums.
- Program/project plans, risk, issues and dependencies.
Qualifications
- Bachelor’s degree or equivalent experience required
- 3-5 years of experience in financial services industry with background in controls, audit, quality assurance, operationalrisk management, or compliance preferred; or equivalent subject matter expertise in a relevant business related function/operation
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required and data analytics preferred using Excel, Access
Skills
- Business knowledge - ability to understand the business / knowledge of regulation surrounding business
- Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Networking – strong interpersonal skills; strong collaboration and relationship building skills
- Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
- Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Understanding root cause / identifying control breaks
- Developing timely and sustainable solutions
- Analyze metrics for emerging risk
- Implementation skills
- Writing Action Plans, Procedures
- Change Management