Amazon Sr Media Specialist Technical Account Manager 

United States, Oregon, Portland 

199425102

As a Senior Media Specialist TAM, you will:- Complete the onboarding and off-boarding requirements of assigned key customers- Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
- Interface with customer project managers and technical owners to understand requirements and deliver product releases
- Collaborate with Product Managers to prioritize customer requirements, advocating for the customer
- Work with Engineering managers to ensure delivery of product features to meet customer requirements- Mentor junior Media Specialist TAMs and Engineers
Note: This role requires the ability to work out of an office either in Portland, Seattle or Santa Clara/Mountain View.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer
- Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
- 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
- 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
- 3+ years experience in the Media & Entertainment market segment

- Experience in internal enterprise or external customer-facing environment as a technical lead
- Excellent communication and leadership skills including facilitation, negotiation, and conflict resolution
- Ability to understand and communicate business and technical needs
- 4+ years’ software engineering experience
- Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
- Adaptive bitrate video streaming and delivery technologies
- Experience with Amazon Web Services or other cloud providers in a 24x7 operational services or support environment