Capital One Manager Leadership Enterprise Experiences Facilitator 

United States, Virginia, Arlington 

164958356

Manager, Leadership and Enterprise Experiences Facilitator

We're looking for someone who is passionate about developing leaders and associates through experiential learning facilitation. If you're energized by bringing content to life, fostering dynamic conversations, and transforming learning into tangible growth, this role is for you.

• An Expert & Engaging Presenter:You bring a strong professional presence and exceptional communication skills to effortlessly engage groups. You expertly use questioning techniques, dynamic vocal variation, and adapt your delivery to create an immersive learning experience in any modality. Your expert content knowledge connects concepts seamlessly to real-world applications, enriching learning with relevant examples and insights (storytelling, role-plays, and real-life problem-solving).

• A Strategic & Adaptable Educator:

• A Collaborative & Growth-Oriented Teammate:

• An Influential & Impactful Partner:

This Is a Visible Role with the Ability to Impact Change Across the Company. To Do This, You Will…

• Facilitate multi-day leadership development programs in collaboration with other facilitators and program teams

• Deliver open enrollment competency courses for associates at all levels

• Provide tailored facilitation aligned to specific stakeholder needsDeliver training on a mix of topics related to leaders, competencies, team effectiveness. This includes content for new people leaders on topics such as having difficult conversations, performance and talent management, giving and receiving feedback, advanced competencies, as well as open enrollment classes and team effectiveness sessions for intact and cross-functional teams

• Adjust delivery seamlessly based on learner engagement, ensuring a balance between interactive and instructional techniques

• Incorporate multi-modal techniques (e.g., shared digital spaces, virtual and in-person) that create an engaging and balanced learning experience for all

Here's What You Need to Be Successful:

• Bring exceptional facilitation and communication skills with an ability to engage groups, generate conversation, and present content in a compelling and impactful style

• Set clear, concise objectives that are easily understood by all learners and adjust them seamlessly based on learner needs

• Provide clear, tailored instructions that are adjusted in real time to ensure learner understanding and alignment with session objectives

• Regularly check for understanding throughout the session and adjust the flow to keep learners aligned with the objectives

• Proactively share recommendations and collaborate with stakeholders to identify gaps and emerging needs, grounded in data insights

• Prepare, create, and maintain positive learning environments for associates ranging from entry-level/early career to senior leadership

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• 4 years of facilitation experience

• Ability and willingness to travel domestically, ~30% of the time

• At least 2 years experience leading teams with 2 or more direct reports

• Must be located in Richmond or McLean, VA

Preferred Qualifications:

• Bachelor’s Degree

• 5+ years of experience in learning and development field

• 2+ years of experience in leadership development or coaching

• Certification in CliftonStrengths, MBTI, SDI (Core Strengths), DiSC, or other team or personality assessments

• Experience in the financial services industry

• Experience with acting, improv, or public speaking

McLean, VA: $126,700 - $144,600 for Learning Manager Richmond, VA: $115,200 - $131,500 for Learning ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.