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JPMorgan Executive Director Card Risk Governance Business Management United States, Delaware, Wilmington 122110396
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Job responsibilities
- Lead the global review, decisioning and delivery of payment brand network mandates and initiatives including interchange & fee changes, authorization & clearing changes, new feature launch and data integrity items.
- Partner with internal teams and card networks to manage mandate waivers, assess delivery risks, and prioritize backlog based on impact.
- Ensure accurate configuration and implementation of custom interchange rules for merchants with direct network agreements.
- Drive continuous improvement in the post-release monitoring and validation tools used to proactively detect issues in payment processing or billing outcomes.
- Identify and implement opportunities to automate and accelerate delivery using modern tools and techniques, delivering efficiency by reducing manual effort and cycle time.
- Foster a high-performing global team culture focused on accountability, transparency, and continuous improvement.
Required qualifications, capabilities, and skills
- 12+ years of experience in product delivery, platform leadership, or network compliance in payments, fintech, or acquiring.
- Deep understanding of the acquiring transaction lifecycle—authorization, clearing, settlement, interchange, and billing.
- Proven success delivering brand mandates and pricing updates across multiple payment networks and systems.
- Strong track record building scalable validation, testing, or monitoring frameworks in regulated environments.
- Experience leading global, cross-functional teams in matrixed organizations
- Exceptional communication skills and comfort working across product, engineering, legal, and network partners.
Preferred qualifications, capabilities, and skills
- Recognized thought leader within a related field
- Experience working with network mandate portals (e.g., Visa Business News, Mastercard MIP).
- Familiarity with post-release validation tools, anomaly detection platforms, or observability systems.
- Working knowledge of AI/ML approaches, including how large language models (LLMs) can improve parsing, validation, and delivery accuracy.
- Experience with risk-based delivery planning and backlog governance models.
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