JPMorgan Executive Administrative Assistant United States, Texas, Houston 118395382
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As an Executive Administrative Assistant within Commercial Banking, you will oversee complex schedules, coordinate travel arrangements, and assist with local events and projects for the business. You may also support activities such as managing office needs, handling client tickets, ensuring compliance, or addressing business travel tax requirements. You will leverage your thought leadership to prioritize tasks, optimize executives' time, and collaborate effectively with colleagues to provide comprehensive on-site support and backup coverage. Additionally, you will engage with key stakeholders in the business and partner with various teams, such as Office Management, to successfully complete projects.
Job Responsibilities:
- Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
- Arrange and coordinate complicated domestic and international travel
- Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
- Provide physical demand required in site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
- Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
- Maintain confidential data, enforce internal controls, and comply with policies and procedures
- Support Catalyst or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
- Greet clients, distribute packages, restock pantry items, and other floor duties as required. Service oriented.
Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed
Required qualifications, capabilities and skills:
- Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
- Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
- Effective interpersonal skills and excellent communication - confident, organized, and clear
- Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies quickly
- 3+ years of administrative support experience with background in a client facing sales and financial services environment
- Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes
- Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem solving skills
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