Validate operational processes and controls are complete, accurate, effective, and timely in accordance with internal and regulatory standard, guidelines, and procedures. Deliver succinct fact-based exception detail used to identify program issues, defect trends and correct human error within documented established frequencies.
Basic Qualifications:
- High school diploma or equivalent
- Typically one to two years of relevant experience, preferably in quality analysis and measurement activities
Preferred Skills/Experience
- Good knowledge and understanding of the products and services applicable to the assigned area
- Good knowledge of the productivity and accuracy standards of the assigned area
- Effective verbal and written communications skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
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