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JPMorgan Product Portfolio Operations Manager United States, New York, New York 890751363
Yesterday
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Owns all chief of staff responsibilities for the head of Digital Channels, inclusive of managing day-to-day operations
- Drives the execution of top strategic initiatives across the Digital Channels organization
- Acts as a thought partner to the Head of Digital Channels by identifying strategic gaps, connecting dots across workstreams and proactively identifying and flagging risks
- Works across Area Product Groups to help ensure delivery against business objectives while owning tracking and execution against key milestones
- Owns the operating rhythm for the Channels leadership team and the overall organization; ensures discussions are focused and able to drive real-time alignment
- Helps manage headcount planning, budgeting and resource allocation in partnership with Finance and HR
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Outstanding communication and storytelling skills, including advanced PowerPoint and Excel skills – you can create compelling, eye-catching presentations and develop complex reports with little or no oversight
- Strong relationship builder comfortable collaborating with and influencing Managing Director-level team members
- Proven ability to manage and implement operational effectiveness initiatives
- Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Proven ability to operate within the product development life cycle and agile methodologies
- Experience working in financial services
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