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Ebay Transportation Solutions Program Manager 
United States, Texas, Austin 
82244949

Today

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.

. Working closely with cross functional internal teams including legal, finance, product development and product management to champion those changes.

  • changes across the selling, shopping, and shipping experiences for eBay buyers and sellers as new programs are ideated, developed, and scaled across the site.

  • shipping product team to prioritize initiatives that provide a better seller experience. Analyze seller and buyer feedback to prioritize most impactful enhancements, and a dvocate and shepherd those changes into production .

  • Be the voice of the customer and build cases to improve the program then drive them to implementation.

  • deeper understanding of the needs and challenges faced by sellers; and who help advise on or implement the potential solutions.

You Are:

  • Customer centric – passionate about advocating for customers

  • in priorities

  • Solution oriented – passionate about solving difficult business problems and telling the story behind the numbers

  • use

  • acquiring

  • our user efficiency and customer satisfaction.

  • Foster collaboration with diverse teams, including product, design, marketing, legal, analytics, finance, and more, to drive these improvements and innovations.

  • Champion operational excellence through meticulous planning, analysis, and reporting of shipping projects.

  • objectives .

  • central point of contact for all program-related matters within the shipping experience transformation.

  • Craft and implement a robust go-to-market strategy for shipping to improve the overall buying and selling experience.

  • Work with internal customers to prioritize shipping enhancements and drive innovative solutions.

  • on-time , within budget, and to scope, while maintaining key partner relationships and providing leadership with regular project updates and data-driven insights for ongoing optimization.


need:

  • Experience and success working in program management and/or online commerce

  • Strong analytical skills with experience in ability to use research to make data-driven decisions.

  • A well-versed understanding of the Shipping experience on eBay both as a buyer and a seller.

  • operate in a fast-paced environment that’s going through tremendous growth and shifting priorities.

  • eBay site customer (buyer / seller) and familiarity with eBay flows and processes preferred including current shipping programs offered to customers including desired experience versus perceived experience.

The base pay range for this position is expected in the range below:

$84,800 - $146,900

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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