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JPMorgan Transactions Analyst India, Karnataka, Bengaluru 791590244
Today
Job responsibilities
- Gather data and create reports daily, weekly and monthly to contribute to business operations
- Research and provide recommendations on performance error investigations, root cause, and resolution
- Utilize artificial intelligence and automation technologies to optimize transaction processes and improve efficiency
- Contribute to team projects aimed at innovating transaction management processes and enhancing customer experience
- Assist in training and guiding team members on transaction processing and customer service best practices
- Collaborate with internal business partners across LOB’s to leverage technological activities
Required qualifications, capabilities, and skills
- Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions
- Familiarity with MIS and KPI reporting
- Demonstrated ability to utilize artificial intelligence and automation technologies to optimize processes and improve efficiency
- Experience in handling customer inquiries and requests, with a focus on enhancing customer experience
- Proven ability to contribute to team projects, with a focus on innovation and strategic thinking
- Experience in training and guiding team members, with a focus on transaction processing and customer service best practices
- High school diploma or GED required
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