Citi Group SMB Operations Adherence Tech Engagement Senior Analyst 

Costa Rica 

784826711

Responsibilities:

• Assess AML and Operations risk when designing new work items, demonstrating particular consideration for driving compliance with applicable laws and policy, while achieving operational efficiency and controls
• Collaborate with Business Requirements, AML, and Technology teams to determine and maintain ‘Book of Work’ for KYC system enhancements
• Perform impact analysis to assess additional resources needed, or potential savings
• Lead end-to-end process including evaluating functionality, documenting operations procedures, implementing the change in workflow systems and reporting, communicate/train on the changes
• Prepare Management presentations and analytics and ensure timely delivery of targets committed by all stakeholders
• Review reported technical issues and facilitate resolution for operations to avoid record delinquency or negative client experience
• Perform user testing and post implementation checkout
• Identify Operations control gaps or data quality issues and implement quality and control checks

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Qualifications:

• Min. 5 years of relevant experience
• Strong Controls or big data management experience
• Excel skills a must
• Ability to create Cognos reports a plus

Time Type: