Amazon Director Delivery AWS Professional Services 

United States, Texas, Arlington 

759928991

As Director of Delivery for AWS Professional Services (ProServe) North America, you'll shape how our consultants deliver solutions to strategic customers across the region. You will be responsible for delivery excellence which includes leading our delivery strategy, governance, and managing capacity across AWS ProServe North America.This executive role combines technical leadership with program management, requiring you to drive the regional strategy while ensuring excellence in customer engagement delivery. On the technical side, you'll oversee reviews, implement new technologies, and influence service roadmaps. Programmatically, you'll manage stakeholder relationships, mitigate delivery risks, and drive successful customer outcomes. The role requires collaboration with key partners, integrators, software vendors, and managed service providers externally and global teams internally to help customers succeed in large, complex engagements.
The ideal candidate will bring deep understanding of professional services, cloud products and services, with proven experience leading go-to-market initiatives. You should be a proven expert and thought-leader in complex business-IT transformations, including platform modernization, digital transformation, cloud deployment, and enterprise architecture. You'll need strong analytical and problem-solving skills to transform ambiguous challenges into actionable plans. Success in this role requires the ability to build trust with C-level stakeholders while leading cross-functional teams effectively.
Key job responsibilities
- Build and lead a high-performing global delivery team of 500+, with a focus on North America delivery capabilities
- Lead strategy, governance, and delivery standards for AWS ProServe North America- Establish centralized delivery frameworks and mechanisms to enhance efficiency
- Oversee day-to-day operations, including both technical practices and program management

- 15+ years' experience in IT and/or Management Consulting/Services
- 10+ years’ experience in a senior leadership role operating in a leader of leader capacity, including experience building and mentoring high performing teams
- 5+ years’ experience leading go-to-market initiatives across North America and/or globally
- Experience managing IT transformation projects
- Financial acumen with P&L management experience
- Experience in leading business development activities and managing sales cycles
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.