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Capital One Manager Risk Management Card Customer Services Strategy & Controls 
United States, Virginia, Arlington 
610956557

Yesterday

Responsibilities:

  • Deliver high impact executive level presentations and communicate effectively to drive alignment and investment

  • Distill complex analysis into strategic, decision driving insights and recommendations that withstand scrutiny and inspire confidence at the highest levels

  • Balance analytical rigor with visually striking and persuasive presentations that resonate with senior leadership

  • Synthesize data and reporting; perform analysis and bring valuable proactive business insights through evaluation of data provided by team analysts

  • Lead and strategically advise on risk reviews, audits, and exams, and risk mitigation activities.

  • Lead change management for new intent in alignment with Enterprise standards.

  • Effectively collaborate with and challenge business partners, 2nd line functions and 3rd line of defense

  • Drive and deliver results and improvements in line with the business’ well managed and risk agendas

  • Stay current on the changing regulatory environment and understand the impacts to the businesses

  • Act as a thought leader in providing guidance to businesses and supporting functions in implementing risk management practices

  • Identify broader needs and lead problem solving using risk forums to influence change and continuous improvement of risk management practices

What we are looking for in an ideal teammate:

  • You are a visual storyteller who designs content that is crisp, logically structured, and strategically impactful

  • You develop high impact content that shapes conversations, anticipates stakeholder perspectives, and leads to decisive outcomes

  • You effectively translate data and strategy into influential and action oriented narratives tailored for senior level audiences

  • You are a critical thinker who seeks to understand the business, its processes and platforms, risks and control environment.

  • You create energy and an environment that fosters trust, collaboration, and belonging.

  • You possess a relentless focus on quality and timeliness.

  • You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.

  • You develop influential relationships based upon shared risk objectives.

  • You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of the team.

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 4 years of Compliance, Legal, Audit, or first or second line Risk Management experience

  • At least 3 years of Project or Process Management experience

  • At least 3 years of experience supporting, partnering and interacting with internal business

  • At least 2 years of experience creating and delivering presentations to senior audiences

Preferred Qualifications:

  • Bachelor’s Degree

  • 5+ years of Project Management experience leading cross functional projects and programs in Risk

  • 4+ years of Compliance, Legal, Audit, or first or second line Risk Management experience

  • 3+ years of experience in reporting and analyzing data

  • Professional certifications within risk management and/or assurance: Certified Risk Management Professional, Certified Internal Auditor,Certified Risk Management Assurance (CRMA) or Certified Regulatory Compliance Manager (CRCM)

  • PMP, Lean, Agile or Six Sigma certification

McLean, VA: $146,100 - $166,700 for Risk Manager Richmond, VA: $132,800 - $151,600 for Risk ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.