Work with product management team to define new architectural requirements and designs.
Drive strong collaboration between Development teams, Product Management and Quality Assurance.
Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
Communicate concerns, achievements or challenges related to architecture in an effective and professional manner.
Drive technical decisions, problem solving and coordinate multiple projects execution.
Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
Foster a strong teamwork environment and create passion and energy within the team.
Be an active participant in the development leadership team ensuring corporate success.
Represents self and department with professionalism and competence.
Follow the company Code of Ethics, policies and procedures.
Required:
BS in Computer Science, or equivalent work experience
7+ years of software development experience
Experience architecting systems for performance and scalability
Expertise in designing applications using relational and/or non-relational databases
Working knowledge of CI/CD
Experience with AWS and EKS
Experience developing RESTful web services
Excellent problem-solving abilities and innovative thinking
Excellent decision-making skills
Working knowledge of design patterns
Strong communication skills
Strong quality orientation
Must possess strong organizational and time management skills
Bonus Experience:
MS in Computer Science
5+ years of technical leadership
Experience as a technical or team leader, or equivalent experience
Experience with JIRA, Confluence, or other project management tools