Capital One Associate Process Manager Hybrid 

United States, Virginia, Richmond 

484274491

Associate, Process Manager (Hybrid)

General Responsibilities:

• Manage reports and dashboards used by Operations Managers and Leaders

• Engage with Operations partners to capture user experience issues

• Assist with creation, dual control, validation and/or testing on data scripts

• Support on ad-hoc data pulls and report builds across various partners - Ops, Process, Project, Audit

• Run the Script Governance process for the team

• Run and manage existing data production jobs while providing quality oversight on timely and accurate delivery

• Manage data process registration needs that comply with enterprise standards

• Contribute to ongoing process refinement

This role is hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 1 year of experience using Google Suite or Microsoft Office

• At least 1 year of experience in Process Management

• At least 2 years of experience in writing scripts in SQL

• At least 2 years of experience with Tableau

• At least 2 years of experience in querying and analyzing and working with data languages and platforms

Preferred Qualifications:

• Bachelor’s Degree or military experience

• BPM, Lean, or Six Sigma certification

• 3+ years of experience in Process or Project Management

• 3+ years of experience in writing scripts in SQL

• 3+ years of experience with Tableau

• 1+ years of experience with Python

• 1+ years of experience in retail bank operations

McLean, VA: $71,200 - $81,300 for Process Manager Richmond, VA: $64,700 - $73,900 for Process ManagerThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.