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JPMorgan Privacy Incident Management Senior Manager 
Philippines 
476517990

11.06.2025

Job Responsibilities:

  • Manages a team of analysts responsible to document privacy events within system of record.
  • Identifies opportunities for efficiency and automation streamlining processes.
  • Manages team metrics to ensure compliance with established SLAs.
  • Provides guidance and consultation to the lines of business to contain privacy events and remediate customers and processes.
  • Develops and maintains key contacts and working relationships with various areas within the Firm and with vendors.
  • Interacts with key stakeholders such as Global Data Risk Management, Privacy Legal, Privacy Compliance, Global Security, Fraud Units and LOB Privacy Champions
  • Analyzes privacy data and provide meaningful insights to key stakeholders and interested parties including root cause analysis and emerging trends.
  • Uses thematic analysis to identify process and control gaps in both Sub-LOB and PIM operations – partnering with key stakeholders lending leadership and project management to drive stronger customer data protections.
  • Ensures timely escalation of key risks and issues to management and interested stakeholders.
  • Maintains strong controls environment.

Required qualifications, capabilities and skills:

  • Experience building and managing high performing teams.
  • Strategic thinking and planning skills and abilities to drive innovation.
  • Highly developed analytical skills and excellent attention to detail.
  • Ability to communicate ideas effectively, both orally and written to employees and executives
  • Must possess the ability to meet deadlines and handle multiple priorities and projects effectively.
  • Must possess strong PC skills with emphasis on the Microsoft Office Suite of products including Excel and Power Point.
  • Quality focused work ethic and strong controls mind-set.
  • Expert knowledge of current and emerging privacy breach laws, both domestic and abroad.

Preferred qualifications, capabilities and skills:

  • College degree preferred.
  • Prior experience in handling escalated issues preferred.
  • Experience from the financial industry is a plus.

Internal Application Eligibility Requirements

TENURE:

Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Meets satisfactory performance standards as defined by the firm

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.