Wells Fargo Commercial Insurance Review Representative 

United States, Arizona, Chandler 

457230004

In this role, you will:

• Manage risk by performing review and analysis of insurance policies for the express purpose of determining acceptability and compliance

• Support less experienced loan administrators in providing resolutions of inquiries and complaints

• Determine appropriate course of action and conduct investigative steps to fully identify customer issues

• Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction

• Evaluate and upload data into the systems of record

• Review moderately complex loan servicing documentation language

• Ensure compliance with all policies, procedures and regulatory requirements

• Provide guidance and training to peers and may have limited supervisory responsibilities

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Interact with internal and external customers

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Insurance experience

• Ability to review and interpret complex commercial loan documents

• Commercial loan experience

• Experience reviewing and interpreting insurance policies as they apply to collateral secured loans

• Excellent verbal, written, and interpersonal communication skills

• Strong analytical skills with high attention to detail and accuracy

• Intermediate Microsoft Office (Word, Excel, and Outlook) skills

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

Job Expectations:

• This position is not eligible for Visa sponsorship

• Candidate must be based out of posted location

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to work additional hours as needed

Posting Locations:

• CHANDLER, AZ

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.