This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.
Responsibilities:
- Maintains accuracy of client portfolio using internal and external comparison tools
- Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
- Explores methods to enhance processes, further reduce risks, and boost client experience
- Partners with colleagues on the trade and sales support teams, as well as external agents
- Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
- Escalates potential risks and exposures to manager in a timely manner
- Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
Required Skills:
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Extensive work with data systems, databases and spreadsheets
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
- Knowledge of Cash Manager, Client Transaction Manager (CTM), Funds Processing System (FPS) and/or Asset Transfer Control System (ATCS) are desired.
- Ability to quickly learn new applications and payment platforms.
Desired Skills:
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
- Commitment to challenging the status quo and promoting positive change.
- Displays a high level of attention to detail.
- Self-motivated and understands the importance of managing risk.
- Communicates and partners well with others to accomplish goals.
Skills:
- Attention to Detail
- Critical Thinking
- Data Collection and Entry
- Recording/Organizing Information
- Research
- Fraud Management
- Interpret Relevant Laws, Rules, and Regulations
- Problem Solving
- Quality Assurance
- Risk Management
- Adaptability
- Customer and Client Focus
- Prioritization
- Result Orientation
- Written Communications
1st shift (United States of America)