KLA Technical Instructor 

Taiwan, Taiwan Province, Hsinchu 

418726202

Qualifications

• Teaching employees and customers service classes up to L4 on Rapid tools Transport Modules & Process modules
• Understand and integrate various instructional delivery techniques to engage students, with required cultural sensitivity to deal and work with global students.
• Identify gaps and areas of improvement in existing techniques. Develop new BKMs (Best Known Methods) as needed.
• Audit and mentor junior and guest instructors to improve overall instructional delivery skills and curriculum standards to ensure the latest guidelines/templates are consistently implemented
• Maintain existing curriculum by implementing Tech talks
• Understand and apply various LKS (Learning Knowledge Service) guidelines and BKMs used to develop courseware inclusive of Task lists, Exams, Lab Practical’s, Homework’s, Instructor Guide and Student Guide.
• Recognise the product CoS (Cost of Service) issues, work with Technical Support to find opportunities for driving additional curriculum improvements beyond case studies.
• Be the project leader for developing NPI (New Product Introduction) curriculum, define the requirements, establish delivery timelines and provide monthly updates to partners- Initiate DCRs (Document Change Requests) to ensure service procedures are accurate and current
• Review and redline existing docs for content accuracy; edit existing docs that have been redlined
• Format and write new documents
• Perform regular training tool PMs (Preventative Maintenance) as per existing BKMs
• Identify any tool health issues, propose PoAs (Plan of Action) and work closely with Technical Support to recover tool using daily pass downs and SAMs (Service Alert Meeting) as needed.
• Work with the Technical Support team for standardization of the solutions, ensure knowledge is captured appropriately.
• Provide first level support to field as Technical Support equivalent
• Work with Technical Support team to support field L2 issues by attending daily SAMs and by providing on site support for L3 issues

Minimum Qualifications

• Educated to degree level (BA/BSc)
• Has experience of semi-conductor vacuum equipment
• Proficient in Instructional Techniques and Design