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JPMorgan Production Management Issues – Technology Support II India, Maharashtra, Mumbai 410625981
Today
- Job responsibilities
- Analyze and interpret complex data sets from varied sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives.
- Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
- Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
- Utilize strategic thinking to evaluate potential scenarios, assess risks, and make informed decisions that have a direct impact on departmental outcomes.
- Provide coaching to team members, empowering them to take ownership of their work while ensuring objectives are met efficiently and effectively.
- Execute critical business management processes across budgeting, headcount, vendor coordination, and communications
- Maintain and update headcount trackers, span of control reports, and hiring plan status
- Track technology spend and reconcile against budget with Finance and Tech Partners
- Support vendor lifecycle activities by monitoring MSA/SOW status, tracking resource usage, and coordinating value confirmation
Required qualifications, capabilities, and skills
- Demonstrated ability to conduct data analysis with a focus on uncovering patterns and providing insightful reporting, showcasing expertise equivalent to 3+ years of experience.
- Demonstrated proficiency in developing and implementing automation strategies, with a strong understanding of systems architecture.
- Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization.
- Advanced strategic thinking skills, with a track record of evaluating potential scenarios, assessing risks, and making informed decisions.
- Experience in providing coaching and delegation to team members, with a focus on empowering individuals and ensuring efficient achievement of objectives.
- Provide quality service to customers through continuous communication.
- Understand software delivery lifecycle and have skills in industry standard methodologies and related tasks.
Preferred qualifications, capabilities, and skills
- Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
- Expertise in applying customer service and conflict management skills to understand client needs, resolve stakeholder issues, and facilitate effective collaboration.
- Ability to craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes.
- Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.
- Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.
- Strong proficiency in Microsoft Excel and Power Point (executive level presentation development)
- Excellent written and verbal communication skills, with experience supporting leader through clear, concise, and professional materials.
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