Amazon SME Automation Amazon Vendor Services 

India, Karnataka 

393808025

As a SME, you will work closely with internal stakeholders and global functional teams to design and implement end-to-end workflows that improve key AVS vendor metrics. Your focus will be on enhancing catalog health, content accuracy, streamlining operational processes, managing evolving business requirements, and ensuring high-quality, SLA-aligned service delivery. You will also champion process excellence mechanisms and scalable solutions that support AVS’s mission of driving vendor growth and satisfaction through a sustainable and efficient e-commerce partnership.Key job responsibilities
Design and implement robust analytical frameworks that support end-to-end automation across key operational and catalog management processes.Support catalog optimization and operational efficiency through automation and process standardization.Conduct in-depth analysis to uncover trends, patterns, and root causes that inform strategic planning and automation design, with a focus on catalog accuracy, completeness, and discoverability.Enable proactive monitoring and exception management through automation to surface issues such as missing content and selection gaps, and optimize performance in real time.Maintain clear, up-to-date documentation and automation playbooks to ensure continuity and operational readiness.Stay current with emerging analytics and automation trends and recommend best-fit approaches to drive long-term scale in catalog and operations.

- 1+ years of program or project management experience
- Experience using data to influence business decisions

- Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts
- Knowledge of visualization tools such as Tableau, Datazen, SSRS
- Experience back office operations, escalation management and troubleshooting environments
- Knowledge of SQL and Advanced Excel (Array and Statistical formulas)