Bank Of America Markets Support Specialist 

United States, New York, New York 

319662041

Job Description:

Job Description:

This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.

Responsibilities:

• Perform critical operational functions including reconciliations, equity swaps and derivatives lifecycle management, corporate action processing, trade allocations and amendments
• Responsible for the analysis and resolution of a wide variety of complex products that may require special handling or exception reporting
• Manage ad hoc requests from trading, sales and client(s) with tight timelines
• Collaborate across Global Markets teams (ops, trading, sales, risk, credit, COOs, legal, compliance, technology) to resolve issues quickly and minimize risk impact
• Proactively identify improvement opportunities to increase efficiencies, reduce risk and support strategic initiatives
• Partner with global peers in to ensure seamless and consistent global front to back support model and best practices
• Leverage understanding of the performance drivers for the GBAM businesses to create value add analysis and lead strategic insights
• Maintain trading book, instrument, firm and client reference data

Required Qualifications:

• Bachelor degree or substantially equivalent business experience required
• Attention to detail and a control mindset
• Intellectually curious, takes initiative, and operates with urgency
• Advanced knowledge of Excel and MS Office suite
• Ability to work well in a team environment
• Ability to multi-tasking and work in a high pressured environment
• Demonstrated ability to drive change and tasks to completion
• Excellent written and verbal communication/presentation skills

Desired Qualifications:

• Enthusiastic, keen to learn and quick to gain an understanding of complex issues and concepts
• Understands operational activities related to Trade Support functions
• General knowledge of operational processing and risk control skills including the ability to build well-controlled spreadsheets and source appropriate and meaningful data
• Self-starter with outstanding problem solving skills. Excels at ‘getting things done’ with minimal direction.
• Take responsibility for delivering high quality work
• Ability to thrive in a dynamic, team-oriented environment – both work closely with senior members of the team and work independently

Skills:

• Attention to Detail
• Written Communications
• Data Collection and Entry
• Oral Communications
• Record Keeping
• Recording/Organizing Information
• Strategic Thinking
• Active Listening
• Decision Making