The Services Chief Technician is both the technical expert and primary field support contact to the generator technicians, and is therefore responsible for continually communicating with the technicians and their manager to provide updates and technical support.Key job responsibilities
•Act as an ambassador for safety within the team to promote a strong safety culture•Managing MCMs and auditing Enterprise Asset Management (EAM)•Preventive Maintenance coordination and planning
•Ensure quality service and improve customer obsession through training and audits•Coordinate quick response to troubleshoot and repair generator failures•Manage and develop procedure for large repairs and work with management to schedule•Inspect and coordinate as-found conditions of new equipment prior to system turnover•Provide technical and logistics support to managers during planned and unplanned outages, large scale events, and extreme weather events•Work with field and design engineering staff, the engineering operations team, and GST Technical Advisor (TA) to develop innovative solutions to complex problems•Train and mentor generator technicians, act as a first line Technical Advisor (TA) for technicians•Develop and maintain earns trust through strong working relationships with multiple teams and vendors•Support hiring process for GST through hire and develop the best•On-Call Support
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
•5+ years in critical environment (i.e., data center, manufacturing) with HS diploma; or Technical (Military/ Trade School) training or college degree in technology•Demonstrated in-depth knowledge of generator systems and operation or additional education/training qualifications in electrical or mechanical background.•Ability to prioritize and manage resources in a complex, fast-paced environment
•Minimum of 12 months experience in a L4 Generator Technician role•GST Critical Switching Operator•Completion of Making Great Hiring Decisions training
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