EY Service Delivery Center - Financial Services 

United States, Georgia 

307400439

Service Delivery Center, Quality Assurance Manager, Testing

You’ll be a part of a very collegiate environment that promotes diversity of opinions and helps in collaboration. Together, we will help our clients on IT Quality Transformation & Application Test Delivery, drive transformational change the way the client delivers application testing services in its organization.

Your Key Responsibilities

Everything you’ll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you’ll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you’ll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and attributes for success

· Working with clients to drive transformational change in the way they deliver application testing services in their organizations

· Defining the test strategy, planning, implementing and quality assurance for large complex projects

· Teaming with business organizations to facilitate User Acceptance Testing (UAT)

· Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment

· Sharing your knowledge and developing engagement tools and enablers to build capability for the practice

· Cultivating business development opportunities and supporting sales.

To qualify, you must have

· Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and approximately 5 years of relevant work experience

· Excellent collaboration and teaming skills in diverse environments

· Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence/IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management

Ideally, you’ll also have

· Approximately 3 years of financial services experience, including, prior consulting experience

· Relevant industry certification such as, CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications

· A “go-getter” attitude, passion to constantly learn, improve and perform at the highest level

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you’ll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you’re serious about progressing and ready to take on some of our clients’ most complex issues, this role is for you.

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

· A collaborative environment where everyone works together to create a better working world

· Excellent training and development prospects, both through established programs and on-the-job training

· An excellent team of senior colleagues, dedicated to managing and varying your workload

· Support, coaching and feedback from some of the most engaging colleagues around

· Opportunities to develop new skills and progress your career

· The freedom and flexibility to handle your role in a way that’s right for you

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.