Nvidia Customer Engineering Lead 

Taiwan, Taipei 

250643644

What you'll be doing:

• Act as the primary technical interface to OEM/ODM customers, leading resolution of platform issues across functional quality, stability, power, and performance.

• Coordinate with internal software, firmware, and hardware teams to ensure timely delivery of features and closure of milestone-blocking bugs.

• Represent customer-reported issues and debug findings in internal forums, and collaborate with ecosystem partners to drive closure.

• Plan and initiate support for new hardware versions by mobilizing virtual cross-functional teams across engineering disciplines.

• Track and communicate platform health, milestone trends, risks, and mitigation plans to internal and external stakeholders.

• Summarize and share project status to align internal teams on current progress, upcoming goals, and challenges.

What we need to see:

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering

• 8+ years of experience enabling ARM/x86-based PC platforms, with hands-on work on OEM/ODM hardware and close customer engagement.

• Strong technical background across SoC and platform IP domains, with proven experience in hardware/software integration and platform debug.

• Demonstrated ability to lead internal teams and partners in a highly matrixed environment, driving execution and fostering a One Team culture.

• Familiarity with full customer platform rollout cycles—from design and bring-up to mass production and post-launch support.

• Highly disciplined, self-driven, able to manage ambiguity, multitask, and influence execution across functions.

Ways to stand out from the crowd:

• Strong understanding of customer design and SW integration workflows, test strategies, and automation frameworks.

• Hands-on experience in debugging customer’s HW/SW issues, leading debug task forces for complex bugs.

• Outside in view of quality from an OEM and end user perspective, proficiency in driving quality improvement to improve overall user experience.