Strong understanding of Actimize data models, UDT structures, RCM/ActOne configurations, and experience integrating with internal systems and downstream channels such as Kafka.
AIS Workflow Design:
Design, configure, and maintain AIS Execution Workflows using UDTs, rules, Java plugins, and transformation logic.
ActOne Case Management:
- Configure case structures, workflows, and routing rules within ActOne.
- Map alerts and events to appropriate case types based on business rules.
- Design and optimize case lifecycle stages, alerts triage processes, and review flows.
UI Widgets & UX Support:
- Build and customize widgets in ActOne UI (e.g., dashboards, tab layouts, investigator tools).
- Integrate widgets with backend services, ensuring seamless data display and interactivity.
- Support user experience enhancements for investigators and QA reviewers.
Database & Integration Support:
- Understand Actimize internal data models (RCM/AIS) and support database updates or queries.
- Coordinate with DBAs and data engineers to manage UDT schema updates and alert backfills.
- Work with developers to integrate external systems via APIs, Kafka, or custom plugins.
Required Skills and Qualifications:
- 3–6 years of hands-on experience with NICE Actimize platform (AIS, RCM, ActOne).
- Proficiency in AIS Execution Workflow modeling, UDT creation, and plugin integration.
- Experience with ActOne case configuration, workflow definition, and lifecycle management.
- Working knowledge of SQL and experience updating or querying Actimize databases.
- Familiarity with Java, XSLT, and Avro/JSON data formats for integration work.
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