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JPMorgan Branch Travel Designer III Chase 
United States, New York, New York 
19806653

Today

Job Responsibilities:

  • Provides comprehensive leisure travel assistance for clients, including arrangements for air travel, hotels, resorts, cruises, restaurants, tours, sightseeing, and car rentals.
  • Checks availability and process bookings using Sabre, managing client requests from initial inquiry through to departure and follow-up.
  • Presents multiple options to clients to suit their preferences and needs.
  • Conducts thorough trip research, including destinations, points of interest, regulations, and more.
  • Handles requests and confirmations.
  • Follows up on last-minute details, requests, and changes to ensure a seamless travel experience.
  • Leverages preferred partner relationships to secure the best availability, rates, and additional benefits, ensuring maximum access and the highest service levels for clients.
  • Utilizes contracts and the rate desk to optimize rate and revenue balance for clients.
  • Stays informed through ongoing research on products and services by utilizing the Internet, engaging with sales representatives, and reviewing industry publications, newspapers, and magazines.

Required Qualifications, Capabilities, and Skills:

  • Minimum of 3 years of experience in the travel industry as an Leisure Travel advisor, with proficiency in Sabre GDS.
  • Ability to communicate clearly and professionally with clients, supervisors, and co-workers, both verbally and in writing.
  • Must be proactive, with the ability to work independently and collaboratively within a team, under the direction of a manager.
  • Experience in arranging domestic and international travel for clients, including setting up PNRs, ticketing, and ticket exchanges.
  • High School Diploma, GED, or equivalent.
  • Extensive experience in roles that incorporate customer service, sales, and strong communication skills.
  • Ability to learn quickly and exceed client expectations with meticulous attention to detail with Strong organizational skills required to maintain accurate and up-to-date records and client correspondence.
  • Ability to work cohesively with a team to ensure worldwide coverage for clients, meeting customer needs on a global scale.
  • Ability to work well under pressure, meet deadlines with a strong sense of urgency, and adapt to change as needed.
  • Strong organizational skills, detail-oriented, and proactive problem-solving abilities with proficiency in Microsoft Office, specifically Outlook and Word.

Preferred Qualifications, capabilities and Skills:

  • Familiarity with leisure travel advisor tools and systems.
  • Experience in the luxury travel industry.