Amazon Enterprise Support Manager ES - Amazon Dedicated Cloud 

United States, Virginia 

181061945

- Manages assigned Enterprise accounts and oversee support cases- Provides detailed reviews of service disruptions, metrics, detailed pre-launch planning- Advocate for customer features and requirements within AWS (be their voice internally)
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.*While this role is posted in Herndon, Virginia, this position can also be located in: Denver, CO; Seattle, WA.
A day in the life
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree, or CASP+ (CompTIA Advanced Security Practitioner) or CCSP (Certified Cloud Security Professional) or Cloud+ or CSSLP (Certified Secure Software Lifecycle Professional)
- 6+ years of technical engineering experience
- 4+ years managing technical teams
- Passionate about customers and new technology
- Experience working with enterprise software companies
- Current, active US Government Security Clearance of TS/SCI with Polygraph