Perform timely and clear communication with customers, settlement agents, brokers, and other counter parties to obtain missing information and documentation for the loan file. Submit loan file to underwriting for...
Support internal and external customers with inquiries and complaints regarding financial products and services. Seek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and...
Support various operational tasks relating to subpoenas, summons, and other legal documents representing Wells Fargo. Seek ways to improve customer service experience and determine proper course of action based on...
Support various operational tasks relating to subpoenas, summons, and other legal documents addressed to Wells Fargo. Perform moderately complex administrative, operational and customer support tasks. Negotiate with external requestors to...
Perform timely and clear communication with customers, settlement agents, brokers, and other counter parties to obtain missing information and documentation for the loan file. Submit loan file to underwriting for...