Community Support Specialist Uber Rides Dutch Speaker jobs at Uber in United States, West Virginia
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חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
United States
West Virginia
עיר
נמצאו 474 משרות
21.08.2025
U
Uber Customer Support Representative - Croatian Speaker United States, West Virginia
Deliver high-quality service across multiple support platforms (email, chat, phone). Be a passionate advocate for users while answering any questions that come your way. Show empathy to frustrated users while...
Own end to end strategic projects. Conduct VoC deep dives based on support ticket analysis and qualitative signals. Synthesize trends to inform rollout success, product fit, or root-cause analysis. Collaborate...
Design and implement the information security program, aligned with IFPE regulations and frameworks such as ISO 27001 & NIST. Assess and mitigate cybersecurity risks across IT systems and networks. Establish...
You have experience in Customer Service. Customer empathy – You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative...
Partner with Persona Program Managers to maintain existing automations and channels, identify improvement opportunities, and resolve bugs as they arise. Assist in the project planning and project management of large...
End-to-end CX - define and execute the end-to-end customer support experience for riders. Customer Journey - define frameworks to build the right experience for riders. Build and modify policies to...
Build and maintain dashboards and reports to track key business and sales KPIs, ensuring data accuracy and timely delivery. Develop, test, and maintain machine learning models (e.g., regression models) to...
Deliver high-quality service across multiple support platforms (email, chat, phone). Be a passionate advocate for users while answering any questions that come your way. Show empathy to frustrated users while...
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